Welcome to Lian Hiker. Please read the following terms and conditions carefully before using our website or placing an order. By accessing or using our site, you agree to be bound by the terms outlined below.

1. General

By using our website and purchasing our products, you confirm that you are accessing the site under the supervision of a parent or legal guardian. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the site following any changes constitutes your acceptance of the new terms.

2. Orders and Payment

All orders are processed with Cash on Delivery (COD) as the only accepted method of payment. Orders placed are considered final and will be confirmed via provided contact details. It is your responsibility to ensure the shipping information is accurate and up to date.

3. Shipping and Delivery

We aim to deliver your order as promptly as possible. Delivery times may vary depending on your location and other external factors. Delays may occur due to weather, transportation issues, or other unavoidable circumstances.

4. Returns and Exchanges

We accept returns or exchanges only under the following conditions:

  • The product is damaged or defective upon arrival.

  • You notify us within 48 hours of receiving the product.

  • The product is unused, in original packaging, and returned with all tags and labels intact.

To request a return or exchange, please contact our support team with your order details and photos of the issue.

5. Product Descriptions

We strive to provide accurate and up-to-date product information, including images, specifications, and usage guidelines. However, minor variations in color, size, or appearance may occur due to lighting or screen settings. We do not guarantee that all product details are completely error-free.

6. Limitation of Liability

Lian Hiker is not liable for any direct or indirect damages resulting from the use or inability to use the products or services provided. Your use of our site and products is at your own risk.

7. Privacy

We are committed to protecting your privacy. Any personal information you provide during the order or inquiry process is kept confidential and used solely for the purpose of fulfilling your order and improving your experience.

8. Contact Us

If you have any questions about terms, please contact our customer support team at [email protected].